Frequently Asked Questions (FAQs)

Are your perfumes authentic?

Yes. We are committed to offering genuine, high-quality fragrances sourced from trusted suppliers.

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery usually takes 3–7 business days for domestic orders and 7–21 business days for international orders.

Can I track my order?

Yes. Once your order has been shipped, you'll receive a tracking number via email.

What payment methods do you accept?

We accept secure online payment methods available during checkout.

Can I return a perfume?

Unopened and unused perfumes may be eligible for return within 7 days of delivery. Opened or used fragrances cannot be returned for hygiene reasons. Please see our Return & Exchange Policy for full details.

What should I do if I receive a damaged or incorrect item?

Please contact us within 48 hours of delivery with your order number and clear photos of the product and packaging. We'll work quickly to resolve the issue.

Do you offer international shipping?

Yes. International shipping is available to selected countries. Delivery times and shipping costs vary by destination.

How can I contact customer support?

You can reach our support team by emailing support@scentsblooms.com. We aim to respond within 24–48 business hours.

How do I choose the right fragrance?

Each product page includes fragrance notes and a description to help you find a scent that matches your preferences. If you need additional guidance, our support team is happy to assist.

Will my favorite perfume be restocked?

If an item is temporarily out of stock, we recommend checking back regularly or contacting our support team for availability updates.